Last updated: 2 June 2026
Who we are
Tradeways ("we", "us", "our") provides business management software for trades and interior design professionals. This privacy policy explains how we collect, use, and protect personal data when you use our website and application.
Contact: info@tradeways.co.uk
What data we collect
- Account details such as your name, email address, and authentication information.
- Business and workspace data you enter, including clients, jobs, proposals, invoices, files, messages, and team member details.
- Billing information processed by our payment provider (we do not store full card numbers).
- Usage, device, and log data needed to operate, secure, and improve the service.
- Support communications and feedback you send to us.
How we use your data
- To provide, maintain, and improve Tradeways.
- To authenticate users and manage workspaces and permissions.
- To process subscriptions and send service-related communications.
- To provide customer support and respond to enquiries.
- To monitor security, prevent abuse, and meet legal obligations.
Legal bases
Where UK GDPR applies, we rely on contract performance, legitimate interests (such as securing and improving our service), legal obligation, and consent where required (for example, non-essential marketing cookies if enabled).
Sharing your data
We use trusted processors to run Tradeways, including hosting, authentication, email, analytics, error monitoring, and payments. They may only process data on our instructions and must protect it appropriately.
We do not sell your personal data. We may disclose information if required by law or to protect our rights, users, or the public.