FAQs

Tier 1 is £24 a month, with a 20% introductory offer (£19.20 a month) for your first three months. It includes 2 staff seats, up to 20 live clients, 20 active jobs and 2 GB of file storage. Tier 2 is £40 a month (£32 a month for your first three months with the same introductory offer) for 5 staff seats, up to 100 active jobs and 25 GB of storage. Local flyer codes such as KEN20 stack for 40% off list price for those first three months. Pricing is simple and monthly, with no long-term contract.

There is no free trial, but you can book a demo and see Tradeways in action before you sign up. Billing is monthly and you can cancel anytime, so there is no long-term commitment.

Yes, that is what we built it for. Tradeways is designed to be calm and clear, with a simple layout, readable text and no hidden menus. It includes accessibility tools such as speech to text and screen tints, and many of our customers are dyslexic, have ADHD or are simply not fond of paperwork.

Yes. Tradeways works on your phone, tablet and computer, so you can check jobs, update clients and send paperwork from site, from the van or from the office.

Yes. You can create proposals and branded invoices, track their status and send payment reminders. Clients can pay by card through Stripe directly from your invoices.

Yes. Each plan includes staff seats (2 on Tier 1, 5 on Tier 2), and you can add contractors and assign them to jobs. You can also use the calendar to schedule work and track time. If you need more seats, optional add-ons are available.

Every plan includes an accountant seat, so your accountant can see finances and invoices without taking up a staff seat. You can also export your data for accounting. Direct accounting software integrations are on the way but are not available yet.

Most tradespeople are up and running in under 5 minutes. Sign up, add your business details, and you can start creating jobs and adding clients straight away.

Yes. You can import your clients and jobs from a CSV file, so you do not have to start from scratch. If you get stuck, contact our support team and we will guide you through it.

Your data is encrypted and stored on secure servers in the UK. Access is restricted to your own business account, and we are committed to keeping your and your clients’ information safe. You can read more in our Privacy Policy.

Yes. You can cancel anytime from your account settings. There are no long-term contracts, and you will keep access until the end of your billing period. After the introductory offer ends, your plan continues at the standard monthly price unless you cancel.

Yes. Tradeways includes a Help Centre with step-by-step guides, an in-app AI helper for quick questions, and support tickets when you need the team to look into something directly. Prefer to talk? You can also reach us on WhatsApp or by phone.